Air-Traffic-Control for Blue Sky Thinking
The key to any successful organisation and any successful change programme is buy-in, or commitment. There’s a big difference between delivering change and facilitating it……
When a Consultancy DELIVERS change, it can feel bit like receiving a box, signing for it, opening it and then trying to work out how to assemble the parts and make it work – and it rarely does work because nobody in the organisation fully understands it, so you have to get the Consultants back in to help you build it, maintain it and run it for a period until you have enough expertise in-house to take over.
This is why the misalignment between People, Process, Systems, Technology and Strategy happen so often and projects fail!
When change is FACILITATED, it is your people helping to design it and making it happen – these people own it, they understand what it’s for, how it works, how to maintain it and what it will do for them if they make it work.
Air-Traffic Control for Bluesky Thinking is the process of facilitation – unleashing the creativity within the organisation in a controlled manner and bringing the right pieces together, in the right order and at the right time.
Let’s face it, nobody knows an organisation as well as the people who work there -They know what works well, what doesn’t work well and they understand what the implications of change will be for them, their colleagues and their customers. More to the point, if they helped to design and build it, they have a significant interest in ensuring it succeeds
That’s not to say we make your people do all the work, quite the opposite – we understand what excellence looks like and feels like, we just don’t believe in designing it ourselves and delivering it in kit form, for your people to struggle with!
Look at why so many projects fail – it’s because they aren’t done like this!